Stripe problem - urgent help!
Posted: Fri Aug 14, 2020 8:27 am
Hi,
I really really hope someone can help me. Beds24 have told me that it's a self service system so they can't help, and Stripe haev told me it's an issues with Beds24:
I have recently set up here and on Stripe.
I charged a card from a booking that came next week (and have now left)
It shows on Beds24 as having been charged. Beds24 have confirmed that the Stripe connection works fine, and have said the payment has gone through.
However, it is not showing on my Stripe account. I don't understand what has happened and now people are refusing to help me. I'm really at my wits' end. Can anyone at all advise on what I can do from here?
Thanks
I really really hope someone can help me. Beds24 have told me that it's a self service system so they can't help, and Stripe haev told me it's an issues with Beds24:
I have recently set up here and on Stripe.
I charged a card from a booking that came next week (and have now left)
It shows on Beds24 as having been charged. Beds24 have confirmed that the Stripe connection works fine, and have said the payment has gone through.
However, it is not showing on my Stripe account. I don't understand what has happened and now people are refusing to help me. I'm really at my wits' end. Can anyone at all advise on what I can do from here?
Thanks