Upgragde for Auto Actions for AIRBNB Guest

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starkesangebot
Posts: 21
Joined: Mon Jan 15, 2018 10:26 am

Upgragde for Auto Actions for AIRBNB Guest

Post by starkesangebot » Fri Jul 26, 2019 11:48 am

1. If i do set up an auto-action with a plain text version and a hmtl version. Will the Guest receive only the plain text version through the Airbnb messaging system or the html email version in a sepearate email too?

2. What happens if i use the same auto-action for booking.com. Which version will theses Guest see? Do they receive two emails?

3. What happens if i update my connection to Airbnb and i send out an email without a plain text version? Will the guest receive a normal html email?

Thanks a lot.

team.miura.beds24
Posts: 25
Joined: Tue Jan 30, 2018 12:30 pm

Re: Upgragde for Auto Actions for AIRBNB Guest

Post by team.miura.beds24 » Tue Jul 30, 2019 2:49 am

Interested in the same questions!

team.miura.beds24
Posts: 25
Joined: Tue Jan 30, 2018 12:30 pm

Re: Upgragde for Auto Actions for AIRBNB Guest

Post by team.miura.beds24 » Tue Jul 30, 2019 3:20 am

Q4.
from now on, will the function be applied as a default setting? Or do we still need to do this to new AirBnB connections as well?

annettemorgenroth
Posts: 905
Joined: Sun Jun 30, 2013 8:44 am

Re: Upgragde for Auto Actions for AIRBNB Guest

Post by annettemorgenroth » Wed Jul 31, 2019 4:22 pm

1. If i do set up an auto-action with a plain text version and a hmtl version. Will the Guest receive only the plain text version through the Airbnb messaging system or the html email version in a sepearate email too?
The guest will only recieve the plain text message.
2. What happens if i use the same auto-action for booking.com. Which version will theses Guest see? Do they receive two emails?
No. If you use the same Auto Action for other bookings these guests will receive the HTML as long as HTML is supported by the receiving system. If the receiving system does not support HTML plain text is the backup.
3. What happens if i update my connection to Airbnb and i send out an email without a plain text version? Will the guest receive a normal html email?
The guest will receive the message via Airbnb but they will see the HTML tags.
4. From now on, will the function be applied as a default setting?
We are monitoring the performance and are planning to add more options. Once this is done we will make API the default.

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