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Posted: Wed Jun 30, 2021 5:38 am
When I search for a double room from google and I select my hotel.
The bed24 website opens with a selected triple room IDR280,000.00.
I want https://www.beds24.com/book-hotelbonnenuit
to open by default without reservation.
This may confuse the customer.
Posted: Wed Jun 30, 2021 2:56 pm
Please raise a support ticket so we can check your setup and provide specific details to resolve your issue.
Posted: Thu Jul 08, 2021 7:10 am
More users with the same problem, so please, publish the solution here. Thanks!
Posted: Thu Jul 08, 2021 8:26 am
Can you give us a link where we can see this?
Posted: Fri Jul 09, 2021 8:49 pm
How do I create a support ticket?
When I click on "Hotel Bonne Nuit - site officiel" for a double room.
https://www.google.com/travel/hotels/La ... HQAAAAAQEw
The link selects a triple room.
https://beds24.com/booking.php?propid=4 ... &ctype=268
It is preferable that the link preselects nothing at all rather than giving the wrong information.
The customer sees a price on google and then realizes that it is more expensive on beds24.
Posted: Mon Jul 12, 2021 8:10 am
What Beds24 sends is shown as "Official Site". This is what I see when I click on "Site Officiel": http://recordit.co/UL4aUEnHSV
Are your referring to are Booking.com ads at the top. We have no control on how Google displays ads from other parties.
You can start a support ticket by clicking on the SUPPORT button in the top of your Beds24 account. Please see here: https://wiki.beds24.com/index.php/Category:Support