Booking.comm have a bug at the moment preventing some email from sending.
They are aware of it and working on a solution, if you need to urgently contact the guest, your local booking support may be able to help.
[Resolved] Booking.com: 2020-07-23 Problems with messaging
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- Posts: 1339
- Joined: Sun Jun 30, 2013 8:44 am
Booking.com report that they resolved the issue.
If you still have problems please contact Booking.com support.
If you still have problems please contact Booking.com support.