[RESOLVED] Booking.com - Multiple API outages. 2025-11-27

Incidents and outages which our channel partners reported to us.
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lesleywoermeijer
Posts: 489
Joined: Wed Dec 28, 2016 2:20 pm

Booking.com experienced service instability affecting multiple API services.

During this time, the affected APIs may have returned unexpected HTTP 403 errors.

Based on the investigation, the details of the impact are as follows:

Started : November 27, 2025 16:30 CET
Ended November 27,2025 18:00 CET (Approximate)

Affected APIs: Availability & Rates, Mapping, Opportunities, Guest Review, Facilities ,Rooms, Charges, Messaging

If you have any overbookings or issues to be raised, then please contact your local Booking.com support team and reference ' APIs may have returned unexpected HTTP 403 errors.' and the date.
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