[RESOLVED] - Availability at Airbnb - Airbnb 2025-11-12

Incidents and outages which our channel partners reported to us.
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lesleywoermeijer
Posts: 489
Joined: Wed Dec 28, 2016 2:20 pm

Some accounts experienced an intermittent issue with availability at Airbnb.

Started :- 06:58:48 UTC November 12, 2025
Ended :- 16:40:20 UTC November 12, 2025

We observed intermittent network connectivity issues affecting communication between our systems and Airbnb. During this period, Airbnb's platform occasionally showed our availability calendars as closed when they should have been open.

From our side, monitoring and log data indicate that our infrastructure consistently received Airbnb's API requests and responded successfully with HTTP 200 responses. No internal errors, slowdowns, or service interruptions were detected. However, according to Airbnb's logs, they experienced HTTP 503 errors for some of these requests. This discrepancy suggests that the problem occurred somewhere between Airbnb's servers and our infrastructure, likely a transient network or routing issue outside our control.

The issue resolved itself at approximately 16:40:20 UTC without any action or configuration changes on our part. We continued to monitor connectivity afterward and confirmed that communication returned to normal. At this time, the underlying cause of the incident remains unknown, but we plan to continue monitoring for similar issues and will coordinate with Airbnb's technical team if the problem recurs.
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