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Airbnb messages via Beds24 API

Posted: Sun Jul 12, 2020 5:24 pm
by marcel.marie
Hello,

I want to programmatically send messages to guests via the Airbnb Beds24 connexion.

For more context, when a guest books I have an integromat scenario that generates a code for my smartlock, sends the code and instructions via SMS and the airbnb provided « buffer » email adress, but in the end the message does not appear in the airbnb messenger conversation. On Booking.com, sending an email to the « buffer » adress makes the message appear in the Pulse conversation.

Is there a Beds24 API endpoint to send messages via Airbnb guests throug the Airbnb connection?

Re: Airbnb messages via Beds24 API

Posted: Mon Jul 13, 2020 8:37 am
by lesleywoermeijer
There is instructions in the Airbnb wiki page for sending messages to Airbnb clients via the Airbnb message centre.

https://wiki.beds24.com/index.php/Airbnb#Messaging

Please ensure you use the PLAIN Text box in the Auto Actions for Airbnb messages.

Re: Airbnb messages via Beds24 API

Posted: Mon Jul 13, 2020 11:28 am
by markkinchin
There is also an API function to read and send messages to Airbnb

See the JSON getMessages and setMessage functions

https://api.beds24.com/json/getMessages

https://api.beds24.com/json/setMessage