Booking.Com "rate ID migration"

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Posts: 1
Joined: Tue Apr 03, 2018 1:43 am

Booking.Com "rate ID migration"

Post by whiteroseinn » Tue Apr 03, 2018 1:49 am

I keep getting messages from about the "rate does not exist".

My rate ID on Beds24 is correct on the pull down menu yet after I update sends me messages and the rate ID has been changed by one digit making it an invalid rate code. Its not even at the beginning of the rate id #. For example my rate ID is 8201671on the pull down menu yet sends me back a rate ID of 8201271 and of course the accompanying "rate does not exist error message".

Any help would be appreciated as I've lost a bundle already with the wrong $$ figures not updating correctly.

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Re: Booking.Com "rate ID migration"

Post by markkinchin » Tue Apr 03, 2018 6:38 am

Best to send a Beds24 support ticket with the roomid with the problem.

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