Booking.Com "rate ID migration"

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whiteroseinn
Posts: 1
Joined: Tue Apr 03, 2018 1:43 am

Booking.Com "rate ID migration"

Post by whiteroseinn » Tue Apr 03, 2018 1:49 am

I keep getting messages from Booking.com about the "rate does not exist".

My rate ID on Beds24 is correct on the pull down menu yet after I update Booking.com sends me messages and the rate ID has been changed by one digit making it an invalid rate code. Its not even at the beginning of the rate id #. For example my rate ID is 8201671on the pull down menu yet Booking.com sends me back a rate ID of 8201271 and of course the accompanying "rate does not exist error message".

Any help would be appreciated as I've lost a bundle already with the wrong $$ figures not updating correctly.

markkinchin
Site Admin
Posts: 892
Joined: Fri Mar 02, 2012 1:43 pm

Re: Booking.Com "rate ID migration"

Post by markkinchin » Tue Apr 03, 2018 6:38 am

Best to send a Beds24 support ticket with the roomid with the problem.

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