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Tripadvisor XML connection

Posted: Fri Mar 16, 2018 9:54 am
by sistachrentals
Hi, I don't know if it's Tripadvisor itself, or there is something wrong with my connection, but the availability is almost never updated correctly, I get inquiries for dates that are not available. I will probably disconnect and connect through ical, as this is becoming a real problem.
If I disconnect from XML, will the properties stay published on Tripadvisor? That way I could simply connect them through ical?

Thanks

Re: Tripadvisor XML connection

Posted: Fri Mar 16, 2018 10:17 am
by annettemorgenroth
Sorry we can not help you with this here. Please send us a support ticket with the room IDs and the dates where you see a problem so we can check the connection.