Tripadvisor XML connection

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sistachrentals
Posts: 24
Joined: Sat Nov 04, 2017 12:08 pm
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Tripadvisor XML connection

Post by sistachrentals » Fri Mar 16, 2018 9:54 am

Hi, I don't know if it's Tripadvisor itself, or there is something wrong with my connection, but the availability is almost never updated correctly, I get inquiries for dates that are not available. I will probably disconnect and connect through ical, as this is becoming a real problem.
If I disconnect from XML, will the properties stay published on Tripadvisor? That way I could simply connect them through ical?

Thanks

annettemorgenroth
Posts: 872
Joined: Sun Jun 30, 2013 8:44 am

Re: Tripadvisor XML connection

Post by annettemorgenroth » Fri Mar 16, 2018 10:17 am

Sorry we can not help you with this here. Please send us a support ticket with the room IDs and the dates where you see a problem so we can check the connection.

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