Custom Report / Upsell item flag disappears

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ruedesquarts
Posts: 6
Joined: Tue Dec 19, 2017 10:28 pm

Custom Report / Upsell item flag disappears

Post by ruedesquarts » Tue Feb 06, 2018 11:53 pm

Hi,

Think this might be a bug.

I have a custom report, in this case number 7 which I use to monitor an upsell item (No. 1).

When I set up the report, i set the "Has upsell item" flag to '1', to correspond with the optional upsell item.

I save the report design, then position it on the appropriate dashboard.

The report shows all bookings, not just those with the upsell item chosen.

I return to the report design, to find the "Has upsell item" flag is blank.

Any thoughts?

Cheers, John.

markkinchin
Site Admin
Posts: 887
Joined: Fri Mar 02, 2012 1:43 pm

Re: Custom Report / Upsell item flag disappears

Post by markkinchin » Wed Feb 07, 2018 6:13 am

It was indeed a bug, it is fixed and the value will be stored with the report now.

annettemorgenroth
Posts: 890
Joined: Sun Jun 30, 2013 8:44 am

Re: Custom Report / Upsell item flag disappears

Post by annettemorgenroth » Wed Feb 07, 2018 6:29 am

Have you maybe set to exclude (does not contain) certain bookings?

ruedesquarts
Posts: 6
Joined: Tue Dec 19, 2017 10:28 pm

Re: Custom Report / Upsell item flag disappears

Post by ruedesquarts » Wed Feb 07, 2018 8:29 am

Thank you, Mark, for your prompt action; I can confirm all is working as it should.

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