Making changes to the dates of a group booking

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spanishatlocations
Posts: 17
Joined: Sun Dec 04, 2016 4:01 pm

Making changes to the dates of a group booking

Post by spanishatlocations » Mon Jan 23, 2017 11:20 pm

When I want to make a change to dates of a group booking, like changing the first or last night, it seems like Beds24 blocks the room that you first select (like a field in a database that is being used by someone else). Then after you make the change you'll get a result like this:

Image
And a bug on the forum as well with adding an image between (img)(/img) as well. (changed [ and ] into ( and ) )

The link to the picture: http://imgur.com/a/qqWaY

buckinghamhouse
Posts: 41
Joined: Thu Dec 29, 2016 3:18 pm

Re: Making changes to the dates of a group booking

Post by buckinghamhouse » Tue Jan 24, 2017 1:56 pm

I don't believe you can change the date of all of the linked reservation from the master on the Group Invoice tab, this tab is just a summary of the linked reservations. I believe each reservation needs to be changed on the Summary tab and this date is editable at all times.

annettemorgenroth
Posts: 884
Joined: Sun Jun 30, 2013 8:44 am

Re: Making changes to the dates of a group booking

Post by annettemorgenroth » Tue Jan 24, 2017 2:24 pm

Are you trying to change the check-out date of all linked bookings? This is how you do it: http://recordit.co/gsbCR4FKbj

spanishatlocations
Posts: 17
Joined: Sun Dec 04, 2016 4:01 pm

Re: Making changes to the dates of a group booking

Post by spanishatlocations » Tue Jan 24, 2017 5:24 pm

Yes, that is exactly what I wanted, and as you can see in the video, the same problem occurs as I described.

The master (in this video, because if you select another person from the group, it will happen with that part of the booking) doesn't change along with the rest.
The other 2 change to 28 February 2017, while the master keeps the old check-out date; 25 January 2017.

It seems like when you select a (part of the) booking, the corresponding field in the database gets blocked for this query.

annettemorgenroth
Posts: 884
Joined: Sun Jun 30, 2013 8:44 am

Re: Making changes to the dates of a group booking

Post by annettemorgenroth » Wed Jan 25, 2017 4:53 pm

This was a bug which we have fixed now.

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