Airbnb Last Name

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Posts: 11
Joined: Thu Jan 19, 2017 7:59 pm

Airbnb Last Name

Post by [email protected] » Sun Apr 21, 2019 2:41 am

THe last name of every airbnb guest has changed to Airbnb. This happened today around 18:00 UTC.

Please please please tell me you have a method for fixing this.

Posts: 1
Joined: Sun Apr 21, 2019 1:35 pm

Re: Airbnb Last Name

Post by sayanarwis » Sun Apr 21, 2019 1:39 pm

The same thing happened to me, if anyone know how to fix it please share some info

Posts: 998
Joined: Sun Jun 30, 2013 8:44 am

Re: Airbnb Last Name

Post by annettemorgenroth » Mon Apr 22, 2019 6:59 am

Airbnb have unexpectedly changed their iCal format and are now sending the word "Airbnb" instead of the guest name.

We are trying to find out if this is a glitch or a deliberate change.

If Airbnb restore the guest names to their iCal feed, they will re-import automatically..

The Airbnb XML connection is more reliable than iCal and provides detailed information about bookings. If you can we recommend changing to XML.

You will find more information on how the XML connection works and how to set it up in the help document for the Airbnb XML menu
SETTINGS-> CHANNEL MANAGER -> AIRBNB XML (click on HELP in the top right).

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