Beds24.com User Forum

hi Mark and Annette

Upon reservation my guests receive an automatic booking notification which I have set as "auto action" "after booking" "immediate" .

I have used this for a long time and I did not change any setting but the emails are suddenly not delivered anymore. They marked as "pending" so I have to deliver them manually.

I believe this is a bug but I might also have missed some general change of the website which might influence this behavior. Please advice, thanks!

PS. this is my auto action nr. 608

Check your outgoing mail is working, auto actions can only send via your own outgoing mail service.

There is a test button at Settings > Account > Outgoing Email

Make sure the email comes from your email address and not from Beds24

Thank you Mark, I have re-saved the password a couple of times and it now works!