Rates are not synced with Booking.com

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easy lodging
Posts: 2
Joined: Wed May 30, 2018 6:00 am

Hi,

My Booking.com calendar is not synced with Beds24 calendar. All dates are closed in Booking.com!!! I have set up a Rate in Beds24, but it doesn't show in Booking.com.

When I click on View Actual data, I see:
{
"info": [
"Price Multiplier = 1"
],
"inventory": [
"2018-05-29 to 2018-05-31 rooms to sell = 0",
"2018-06-01 to 2019-05-28 rooms to sell = 1"
],
"rates": [
"2018-05-29 to 2019-05-28: rate code=11703943: closed"
]
}

Why do I have "closed" status when in Beds24, the price checker returns a price?
annettemorgenroth
Posts: 1335
Joined: Sun Jun 30, 2013 8:44 am

We can not send prices to Booking.com. Possible reasons are:

-You have not set up any prices.
-Your prices are not for the full occupancy. Normally Booking.com requires a price for the maximum number of guests the room can hold.
-You have not activated your rates/daily prices to send to Booking.com.

The Bookkng.com help page as further information: https://wiki.beds24.com/index.php/Booking.com_XML
There is also a link to a page which gives general information on how to set up prices for channels.
easy lodging
Posts: 2
Joined: Wed May 30, 2018 6:00 am

Thanks for the repky. Indeed, the price was not ticked.
No, I have set up rates with details like the max number of guests and the price per extra guest, but these detals don't show up in the xml sent to the channel..Is it possible to add them?

{
"info": [
"Price Multiplier = 1"
],
"inventory": [
"2018-05-31 to 2018-06-02 rooms to sell = 1",
"2018-06-03 to 2019-05-29 rooms to sell = 0"
],
"rates": [
"2018-05-31 to 2018-06-02: rate code=11703943: price=83.00: minstay=2: maxstay=14",
"2018-06-03 to 2019-05-29: rate code=11703943: closed",
"2018-05-31 to 2018-06-02: rate code=11757928: price=80.00: minstay=3: maxstay=14",
"2018-06-03 to 2019-05-29: rate code=11757928: closed"
]
}
markkinchin
Site Admin
Posts: 935
Joined: Fri Mar 02, 2012 1:43 pm

To send prices for different occupancies to Booking.com, you need to create a new rate code at booking.com for each occupancy level and then map different Beds24 prices to each of the booking.com rate codes.

i.e. in Beds24 you will need a rate or daily price for each occupancy level, the extra person prices within a rate cannot be used for this purpose.
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