Sending email to proxy email address via expedia partner central

All about the Beds24 synchroniser
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wvs_2003
Posts: 38
Joined: Sat Dec 31, 2016 10:59 pm

Sending email to proxy email address via expedia partner central

Post by wvs_2003 » Thu May 24, 2018 12:02 am

Hi all,

Recently, when logging on my expedia partner central account, I am able to see my customers' proxy email addresses provided by expedia.com

I am wondering if these proxy email addresses will sync with beds24.com? I would like to have my messages be automatically sent to my expedia customers with the use of the "auto actions" on beds24.

Before, expedia gave us the actual email addresses of customers, making it convenient to use auto actions. Last year, they stopped giving us the actual email addresses, which led to more manual work in sending messages to customers. And finally this year, I seeing the proxy email addresses for the first time.

Thank you

annettemorgenroth
Posts: 890
Joined: Sun Jun 30, 2013 8:44 am

Re: Sending email to proxy email address via expedia partner central

Post by annettemorgenroth » Thu May 24, 2018 7:44 am

Expedia does send Email addresses to Beds24. If you have bookings where this is not the case please send us a support ticket with the booking numbers so we can check our logs.

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