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Automatic Messages Directly through Expedia Message Center

Posted: Sat Feb 17, 2018 11:11 pm
by wvs_2003
Hi all,

Through beds24, is there a way to have beds24 automatic messages/email automatically go through Expedia Partner Central's (EPC) Message Center?

Since last year, Expedia has stopped providing hoteliers with guest email addresses, which prevents us from directly contacting guests via email. However, Expedia also began a Message Center service, which allows hoteliers to message customers, as if it was like emailing customers.

Other booking engines and sites have the ability to have auto emails be sent through EPC's Message center. I was wondering if beds24 has that API setup to allow us to have auto emails go through EPC's Message center?

Thank you

Re: Automatic Messages Directly through Expedia Message Center

Posted: Sun Feb 18, 2018 5:03 pm
by markkinchin
We do have plans to build a messaging tool into Beds24 to connect to all the OTA's which provide messaging API's.

At this stage I cannot give any dates when it may be available.

Re: Automatic Messages Directly through Expedia Message Center

Posted: Fri Feb 23, 2018 1:43 pm
by oreste.rivetti
Mark, do you already have a list of the OTAs that provide a messaging API? I'd like to know if booking.com and airbnb do. Thanks.