Automatic Messages Directly through Expedia Message Center

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wvs_2003
Posts: 38
Joined: Sat Dec 31, 2016 10:59 pm

Automatic Messages Directly through Expedia Message Center

Post by wvs_2003 » Sat Feb 17, 2018 11:11 pm

Hi all,

Through beds24, is there a way to have beds24 automatic messages/email automatically go through Expedia Partner Central's (EPC) Message Center?

Since last year, Expedia has stopped providing hoteliers with guest email addresses, which prevents us from directly contacting guests via email. However, Expedia also began a Message Center service, which allows hoteliers to message customers, as if it was like emailing customers.

Other booking engines and sites have the ability to have auto emails be sent through EPC's Message center. I was wondering if beds24 has that API setup to allow us to have auto emails go through EPC's Message center?

Thank you

markkinchin
Site Admin
Posts: 887
Joined: Fri Mar 02, 2012 1:43 pm

Re: Automatic Messages Directly through Expedia Message Center

Post by markkinchin » Sun Feb 18, 2018 5:03 pm

We do have plans to build a messaging tool into Beds24 to connect to all the OTA's which provide messaging API's.

At this stage I cannot give any dates when it may be available.

oreste.rivetti
Posts: 18
Joined: Wed Mar 23, 2016 2:21 pm

Re: Automatic Messages Directly through Expedia Message Center

Post by oreste.rivetti » Fri Feb 23, 2018 1:43 pm

Mark, do you already have a list of the OTAs that provide a messaging API? I'd like to know if booking.com and airbnb do. Thanks.

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