Respons ASAP xml connection withbooking.com not working!
Posted: Fri Dec 08, 2017 12:35 pm
Hello,
I have reached out with a ticket several times.
I have 5 listings on bookingcom which I have xml connected with Beds24 according to Wizard.
Problem 1: I had a booking through booking.com yesterday evening for arrival on 31st of January at my accommodation Loge 10 (room ID from bookingcom is 1135762) . I was happy with the booking but it doesnt show up in my Beds24! After calling with Bookingcom it seems I am still bookable for the same dates on Bookingcom! That means I can get doublebooked although I have only 1 apartment!!!
Although the connection has already been confirmed by booking.com it seems there are problems which I can't solve in the setup.
Loge 10
I also see a error code: Loge 10 - 93681
Booking.com channel update failure more info
Problem 2: Lakehouse has inventory and rates but shows nothing online bookable on booking.com. After calling bookingcom they can't help me because they already confirmed the connection but don't see any prices and inventory.
In Beds24 I have inventory so that is not corresponding together!!
Hope to hear what to do from now.
best wishes
Diet
I have reached out with a ticket several times.
I have 5 listings on bookingcom which I have xml connected with Beds24 according to Wizard.
Problem 1: I had a booking through booking.com yesterday evening for arrival on 31st of January at my accommodation Loge 10 (room ID from bookingcom is 1135762) . I was happy with the booking but it doesnt show up in my Beds24! After calling with Bookingcom it seems I am still bookable for the same dates on Bookingcom! That means I can get doublebooked although I have only 1 apartment!!!
Although the connection has already been confirmed by booking.com it seems there are problems which I can't solve in the setup.
Loge 10
I also see a error code: Loge 10 - 93681
Booking.com channel update failure more info
Problem 2: Lakehouse has inventory and rates but shows nothing online bookable on booking.com. After calling bookingcom they can't help me because they already confirmed the connection but don't see any prices and inventory.
In Beds24 I have inventory so that is not corresponding together!!
Hope to hear what to do from now.
best wishes
Diet