Errors syncing properties - booking.com

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in port - apartments
Posts: 2
Joined: Fri Nov 24, 2017 4:14 am

Errors syncing properties - booking.com

Post by in port - apartments » Fri Nov 24, 2017 4:44 am

Hi all,
Thanks in advance for the help :)!

I have 3 seperate properties with different rates all organised on beds24. I have 3 seperate properties on booking.com

I have set up each property with one room on beds24 and in channel manager have successfully assigned hotel ID, room ID and rate ID’s. (Codes all came up automatically so it looked like it may work)

I have started the process with booking.com (but waiting for some sort of approval) of enabling channel management.

However when I try to import existing bookings, I get a pop up saying “no rooms enabled”
And when I try and “ view actual data” I get the following.
{
"warning": [
"Channel Manager Inventory and Prices Not Enabled"
],
"info": [
"Price Multiplier = 1"
],
"inventory": [
"2017-11-24 to 2017-11-25 rooms to sell = 0",
"2017-11-26 to 2018-11-23 rooms to sell = 1"
],
"rates": [
"2017-11-24 to 2017-11-25: rate code=10328345: closed",
"2017-11-26 to 2018-11-23: rate code=10328345: price=100.00: minstay=3"
]
}

I have spent ages trying to get the bookings to sync up but no luck. Thanks SOSO MUCH for the help guys /)

annettemorgenroth
Posts: 890
Joined: Sun Jun 30, 2013 8:44 am

Re: Errors syncing properties - booking.com

Post by annettemorgenroth » Fri Nov 24, 2017 11:10 am

You see the warning

"Channel Manager Inventory and Prices Not Enabled"

when "Inventory and Prices" and "Bookings" are not ticked. Please go to SETTINGS-CHANNEL MANAGER-BOOKING.COM and tick the boxes.

in port - apartments
Posts: 2
Joined: Fri Nov 24, 2017 4:14 am

Re: Errors syncing properties - booking.com

Post by in port - apartments » Sun Nov 26, 2017 8:14 am

Hey, great thanks for your help :D:D:D
I managed to get the calender to sync from airBNB. Except when I delete a booking of airBNB. It stays there?! and doesn't go away? I waited a day for it to sync. But had to manually delete it- Why is that?

Also when I block out dates on bed24, why doesn't it sync over to airBNB and block those dates? Its confusing!! :( thanks for your help :)

annettemorgenroth
Posts: 890
Joined: Sun Jun 30, 2013 8:44 am

Re: Errors syncing properties - booking.com

Post by annettemorgenroth » Mon Nov 27, 2017 10:28 am

when I delete a booking of airBNB. It stays there?! and doesn't go away
Deleting a booking wich was imported from a channel in Beds24 will not delete it in the channel. You will need to cancel the booking in the channel. Beds24 will then import the modification and the booking will show cancelled in Beds24.

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