Beds24.com User Forum

When a booking comes in from an OTA, sometimes it is the OTA that collects the payment - and in the cases of some OTAs, the OTA collects only the deposit with the remaining balance to be paid at the hotel.

Is it possible for this to be reflected in the charges and payments tab for the booking? So we know whether the customer has paid to the OTA, or whether the customer needs to pay some remaining balance at the hotel.

Thanks!

I noticed an "Import Channel Collect Payments" in the Channel Manager tab, so I assume this is what is used to automatically add it into the invoice.

Thanks!

When you set "Import Channel Collect Payments" = Yes in SETTINGS-CHANNEL MANAGER channel collect payments will be added to the booking invoice.

The "Rate Description" will normally give you information on the rate the guest booked a the channel.