OTA Collect Balance

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moxadmin
Posts: 3
Joined: Tue Feb 28, 2017 6:04 am

OTA Collect Balance

Post by moxadmin » Tue Aug 29, 2017 1:10 am

When a booking comes in from an OTA, sometimes it is the OTA that collects the payment - and in the cases of some OTAs, the OTA collects only the deposit with the remaining balance to be paid at the hotel.

Is it possible for this to be reflected in the charges and payments tab for the booking? So we know whether the customer has paid to the OTA, or whether the customer needs to pay some remaining balance at the hotel.

Thanks!

moxadmin
Posts: 3
Joined: Tue Feb 28, 2017 6:04 am

Re: OTA Collect Balance

Post by moxadmin » Tue Aug 29, 2017 2:46 am

I noticed an "Import Channel Collect Payments" in the Channel Manager tab, so I assume this is what is used to automatically add it into the invoice.

Thanks!

annettemorgenroth
Posts: 890
Joined: Sun Jun 30, 2013 8:44 am

Re: OTA Collect Balance

Post by annettemorgenroth » Tue Aug 29, 2017 9:19 am

When you set "Import Channel Collect Payments" = Yes in SETTINGS-CHANNEL MANAGER channel collect payments will be added to the booking invoice.

The "Rate Description" will normally give you information on the rate the guest booked a the channel.

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