Seasonal price don't appear on Expedia

All about the Beds24 synchroniser
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machiyamotoki
Posts: 5
Joined: Wed Jun 07, 2017 1:54 am

Seasonal price don't appear on Expedia

Post by machiyamotoki » Thu Aug 17, 2017 4:59 am

Good morning,

I have set up different rates for November and put them in "Do Not Allow Lower Price" to overwrite common rates.
There are set up for Booking.com and Expedia. With Booking.com, I have no problem, the correct rates appears.
However they don't for Expedia.

2 people -> 3 people common rate
3, 4, 5, 6 people -> no change (common rate)
7 people -> new rate (the only one correct)

Would you help me to find where the problem is coming from?

annettemorgenroth
Posts: 890
Joined: Sun Jun 30, 2013 8:44 am

Re: Seasonal price don't appear on Expedia

Post by annettemorgenroth » Fri Aug 18, 2017 12:09 pm

There could be a problem with your mapping or with your price set up. We will need to check your settings to help you with this. Can you please send us a support ticket via the SUPPORT button in the Beds24 control panel with the room ID and rate ID you want to send to Expedia so we can check your settings?

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