agoda collect syncro

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turtlesurf
Posts: 2
Joined: Tue Nov 22, 2016 2:31 am

Hello

I have atrouble with Agoda reservations.

It arrives the reservation but not the agoda collect.

I check on YCSAGODA website and it's correct

Butthere's problem in our beds24 contability.

Can you help us ?

Thanks
markkinchin
Site Admin
Posts: 935
Joined: Fri Mar 02, 2012 1:43 pm

Do you mean the booking imports, but without information about an Agoda collect payment?

Please start a Beds24 support ticket and give an example booking number. The team will be able to inspect the XML data of the booking to see if anything is not importing.
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