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Non-existent rate plan and rate level pair provided for Expe

Posted: Mon Oct 12, 2015 4:13 pm
by guesthouse mountain escape
Every day I receive this email with above mentioned error-message. I don' t have a clue what I have to update. Does anyone had this same problem and can help me with it. Thank you, Anja

Re: Non-existent rate plan and rate level pair provided for

Posted: Mon Oct 12, 2015 4:31 pm
by markkinchin
There must be a problem with either the room code or rate code you have entered.

They work as a pair so if one or the other are wrong the updates will not work.