Reporting a no-show to Booking.com using XML

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hessel
Posts: 16
Joined: Sat Feb 21, 2015 8:09 pm

Hi! I want to report a no-show to Booking.com and they tell me to do so in their extranet. This does not work for me as the XMl wipes out the booking log on their site. Can I report a no-show using Beds24? Or how should I go about this?

Thanks
markkinchin
Site Admin
Posts: 911
Joined: Fri Mar 02, 2012 1:43 pm

Booking.com have given us access to new XML methods to report both "No Shows" and "invalid credit cards".
We plan to have these implemented within a few days so you can do it with a simple button click directly within the Beds24 control panel.
hessel
Posts: 16
Joined: Sat Feb 21, 2015 8:09 pm

Dear Mark, thanks for the reply, that sounds good. Guess it will show up in the booking summary, in the "Status" droplist?
hessel
Posts: 16
Joined: Sat Feb 21, 2015 8:09 pm

Hi Mark,

sorry to bugger you, but will you implement this feature before the summer? Thanks.
markkinchin
Site Admin
Posts: 911
Joined: Fri Mar 02, 2012 1:43 pm

The functions are beta functions. The plan is to have them ready for general use within a month if no unforeseen problems occur.
etiennev
Posts: 4
Joined: Thu Jul 24, 2014 3:33 pm

Any update ?
markkinchin
Site Admin
Posts: 911
Joined: Fri Mar 02, 2012 1:43 pm

We did not go ahead last year because we were told the XML function had some issues and was not yet ready for live use.
I will check it's status now and see if those issues have since been resolved.
markkinchin
Site Admin
Posts: 911
Joined: Fri Mar 02, 2012 1:43 pm

We have been able to add these functions now.
There are buttons at the bottom of the booking detail tab on booking.com bookings.

Note an invalid card can only be reported up to midnight of check-in day and a no show can only be reported after midnight of checkin-day for the next 48 hours
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