GST not received via booking.com API
Posted: Thu Sep 19, 2024 8:18 am
Hello,
In our country we have mandatory Goods and Services Tax (GST) that is required for all hotel bookings under 7500 Rs per night. When I first setup the booking.com channel in Beds24 the GST information was clearly itemized with the charges under the Charges and Payments tab for the reservation. Since May, this information doesn't always appear to come from booking.com. Is this an API issue from booking.com or a Beds24 issue? Anybody else seeing this problem and have any potential solutions? Booking.com partner customer service has been consistently unhelpful.
-Ram
In our country we have mandatory Goods and Services Tax (GST) that is required for all hotel bookings under 7500 Rs per night. When I first setup the booking.com channel in Beds24 the GST information was clearly itemized with the charges under the Charges and Payments tab for the reservation. Since May, this information doesn't always appear to come from booking.com. Is this an API issue from booking.com or a Beds24 issue? Anybody else seeing this problem and have any potential solutions? Booking.com partner customer service has been consistently unhelpful.
-Ram