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payment problem

Posted: Tue Sep 27, 2022 10:19 am
by beautiful&home
help me please,I don't understand why beds24 is going to charge me the sum of €97 when I only have 1 apartment.
The month of August it took me 15€

Re: payment problem

Posted: Tue Sep 27, 2022 12:08 pm
by lesleywoermeijer
Your charges are based on what your setup is and the usage.

If you believe that the Monthly charge is incorrect, then please raise a support ticket so the team can review your setup and advise how to resolve the issue.

Re: payment problem

Posted: Thu Sep 29, 2022 6:00 am
by annettemorgenroth
As explained in reply to your support ticket we did not charge you €97 and are not going to charge you €97. 97 is your current account balance not the amount we will charge you.