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House rules Homeaway/VRBO

Posted: Sat Sep 24, 2022 12:06 am
by candycanepanda
Hi, I have my house rules setup under general policy.

This seems to show up in the proper place for Airbnb.

However, it does not show up for VRBO.

How do we get the house rules to show up properly to VRBO?

Preferably we just have one spot where we edit house rules so we don't have to go editing it in a bunch of different spots.

Re: House rules Homeaway/VRBO

Posted: Sat Sep 24, 2022 11:32 am
by annettemorgenroth
The "General Policy" will also send to VRBO.

Or are you referring to VRBOs "Custom House Rules"? You can set these in Settings > Channel Manager > VRBO > Specific Room Content > Custom.

The "View Content" pages always show you what the corresponding setting for each channel setting is and also has a link to the setting.

Re: House rules Homeaway/VRBO

Posted: Sun Sep 25, 2022 3:08 am
by candycanepanda
I do not see them anywhere on the VRBO listing.

Where does "General Policy" show up in the policies?

I went through this entire section and all public facing info on VRBO and General Policy does not show up anywhere.


https://postimg.cc/PCBHGx1g

Re: House rules Homeaway/VRBO

Posted: Mon Sep 26, 2022 7:51 am
by annettemorgenroth
We will need to check your settings and our logs.

Please start a support ticket via the SUPPORT button at the top of your Beds24 account.