House rules Homeaway/VRBO

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candycanepanda
Posts: 58
Joined: Mon Aug 22, 2022 5:33 am

Hi, I have my house rules setup under general policy.

This seems to show up in the proper place for Airbnb.

However, it does not show up for VRBO.

How do we get the house rules to show up properly to VRBO?

Preferably we just have one spot where we edit house rules so we don't have to go editing it in a bunch of different spots.
annettemorgenroth
Posts: 1331
Joined: Sun Jun 30, 2013 8:44 am

The "General Policy" will also send to VRBO.

Or are you referring to VRBOs "Custom House Rules"? You can set these in Settings > Channel Manager > VRBO > Specific Room Content > Custom.

The "View Content" pages always show you what the corresponding setting for each channel setting is and also has a link to the setting.
candycanepanda
Posts: 58
Joined: Mon Aug 22, 2022 5:33 am

I do not see them anywhere on the VRBO listing.

Where does "General Policy" show up in the policies?

I went through this entire section and all public facing info on VRBO and General Policy does not show up anywhere.


https://postimg.cc/PCBHGx1g
annettemorgenroth
Posts: 1331
Joined: Sun Jun 30, 2013 8:44 am

We will need to check your settings and our logs.

Please start a support ticket via the SUPPORT button at the top of your Beds24 account.
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