VRBO API terms and conditions
Posted: Sun Oct 17, 2021 11:51 am
I was trying to find the terms and conditions for VRBO API integration and the only ones I could find on Google has terms like this:-
10 b) Unless PM has sufficient evidence to the contrary, the Company is entitled to conclude that a commissionable stay or booking, as described in (a) above, has been made and to charge a commission on such a stay or booking, if the Company has reasonably sufficient evidence of a commissionable booking or stay. Reasonable evidence may include, but is not limited to, evidence of an enquiry made through the Vrbo Network, combined with other related evidence of booking activity (such as booking activity indicated or reports reviewed by the Company).
It is clearly possible for another guest to book the same dates as a VRBO enquiry so the only way VRBO could possibly know this is if the API provides guest details to VRBO of all bookings regardless of whether they came from. This has GDPR implications as other guests have not agreed for any of their personal details to be shared with VRBO - but if details aren't shared and VRBO is going to assume that any subsequent booking for the same dates is their guest, how can we provide sufficient evidence to the contrary without breaking GDPR?
If we opt in for the API with VRBO, are any guest details sent by Beds24 to VRBO?
10 b) Unless PM has sufficient evidence to the contrary, the Company is entitled to conclude that a commissionable stay or booking, as described in (a) above, has been made and to charge a commission on such a stay or booking, if the Company has reasonably sufficient evidence of a commissionable booking or stay. Reasonable evidence may include, but is not limited to, evidence of an enquiry made through the Vrbo Network, combined with other related evidence of booking activity (such as booking activity indicated or reports reviewed by the Company).
It is clearly possible for another guest to book the same dates as a VRBO enquiry so the only way VRBO could possibly know this is if the API provides guest details to VRBO of all bookings regardless of whether they came from. This has GDPR implications as other guests have not agreed for any of their personal details to be shared with VRBO - but if details aren't shared and VRBO is going to assume that any subsequent booking for the same dates is their guest, how can we provide sufficient evidence to the contrary without breaking GDPR?
If we opt in for the API with VRBO, are any guest details sent by Beds24 to VRBO?