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ID error in channel manager setup

Posted: Wed Sep 11, 2019 10:27 pm
by motel le marquis
How do you get rid of the message Error - 113609801 is not unique when getting the room ID for your provider in channel manager ? Do i have to delet my room setup and start a new one ? I cannot get my IDs to save, always get that error message.

Re: ID error in channel manager setup

Posted: Thu Sep 12, 2019 7:36 am
by lesleywoermeijer
This error indicates that your channel listing is connected to another Beds24 account, you can only connect to one Beds24 account.

Please raise a support ticket so we can investigate.