ID error in channel manager setup

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motel le marquis
Posts: 1
Joined: Wed Sep 11, 2019 10:09 pm

How do you get rid of the message Error - 113609801 is not unique when getting the room ID for your provider in channel manager ? Do i have to delet my room setup and start a new one ? I cannot get my IDs to save, always get that error message.
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lesleywoermeijer
Posts: 296
Joined: Wed Dec 28, 2016 2:20 pm

This error indicates that your channel listing is connected to another Beds24 account, you can only connect to one Beds24 account.

Please raise a support ticket so we can investigate.
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