EXPEDIA changed the Price from Net to Sell!

[[email protected]]

Expedia until 10.7.2024 was sending in the Total Amount (in BEDS24 it is the Price) the amount of the reservation WITHOUT expedia commision, this means the amount to be charged from the VCC. Now expedia sends the whole price, that the client paid ( including commision of expedia). The amount to charge is now only in the Rate Description by plane text such as Payment amount="13.35" model="Net" . I communicated with Expedia and this is NOT possible to change or set up.
The XML comming from Expedia is now this(below)
Is there any possibility to have in BEDS24 Price the "Payment amount"?
thank you

<Booking id="299097152" type="Book" createDateTime="2024-08-12T19:11:00Z" source="Hotels.com">
<Hotel id="74796241"/>
<RoomStay roomTypeID="316069388" ratePlanID="385360835">
<StayDate arrival="2024-08-12" departure="2024-08-13"/>
<GuestCount adult="2" child="0"/>
<PerDayRates currency="EUR">
<PerDayRate stayDate="2024-08-12" baseRate="16.20" promoName="mobi10 iva"/>
</PerDayRates>
<Total amountAfterTaxes="16.69" currency="EUR"/>
<BaseRateType>Sell</BaseRateType>
<PaymentMethod>VirtualCard</PaymentMethod>
<Payment amount="13.35" model="Net" currencyCode="EUR"/>

[lesleywoermeijer]

Please send a support ticket so we can check your setup.

If Expedia have changed your Acquisition type, then you need to contact your Account manager and ask them to assist you.

[[email protected]]

Hello,
please look into my ticket. Additional Info from Expedia - neither the Net price (Acquisition type)setting in Expedia will affect the XML with bookings sent to Beds24. In each case the "Total amountAfterTaxes" will contain the SELL price. the solution could be a new parameter in Beds24 on property level ( or on account level?) "Expedia bookings" with values Net or Sell. if Sell then Beds24 Price = "Total amountAfterTaxes", if Net then Beds24 Price = "Payment amount" ( from the XML sent from Expedia)
thank you
Iva

[aei-hawaii]

Hello Iva - I don't have a solution, but I am curious if you ever found a solution for your question. Did Beds24 implement your suggestions? Or did you find another way to solve?

Thanks