Agoda Synchronisation help

Guides to quickly getting up and running with Beds24
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Posts: 1
Joined: Sat Jan 03, 2015 5:31 am

I am trying to get my rooms synchronised with Agoda but just keep receiving " The following message was returned by while trying to update Standard Twin
Updates may be failing until this error is corrected.
The message should contain a description of the error. If you do not understand this message please contact Beds24 support.

<?xml version="1.0"?><SetHotelInventoryResponse xmlns=""><StatusResponse status="401" AffectedRows="0"><ErrorItem ErrorID="401" ItemID="0" ErrorText="Authentication failed. Invalid authentication or User not have permission to access Hotel." /></StatusResponse></SetHotelInventoryResponse>


My room code with Agoda has ID before the numbers, do I enter the ID or just the numbers ?


Posts: 1010
Joined: Sun Jun 30, 2013 8:44 am

Please check if your codes are entered correctly. If they are please contact Agoda and ask them to check if you are connected to the channel manager.
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