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Cannot "log" to "Account Access"

Posted: Thu Dec 26, 2024 1:56 pm
by t&ainvest
Dear colleagues
First of all let me wish you a happy holiday season
I want to access to the link Settings/Account/Account Access

1)I am already connected to Beds 24
2) I want to access to the Settings/Account Access page :https://beds24.com/control3.php?pagetyp ... ntpassword
3) It request a password,
4) I enter my password
5) It says this is a wrong password

Any hint ?
Thanks

Re: Cannot "log" to "Account Access"

Posted: Mon Dec 30, 2024 12:29 pm
by tainvest
Hi the support found and corrected the problem.
The issue was in my user account were the special caracter & was not supported
They changed my user name and now everything is ok

Re: Cannot "log" to "Account Access"

Posted: Sat Jan 04, 2025 1:43 am
by sauble
I still cannot log in?
It has been working fine, but tonight no luck.
I tried the remember me now- still cannot log in
How do I get into my account again?

Re: Cannot "log" to "Account Access"

Posted: Mon May 05, 2025 8:30 am
by lenifaedah
I has same issues..

Re: Cannot "log" to "Account Access"

Posted: Mon May 05, 2025 8:33 am
by lesleywoermeijer
If you still have an issue, then please create a Support ticket with the details so the team can assist you.