Search found 1343 matches

by annettemorgenroth
Sat Mar 12, 2016 5:05 pm
Forum: Bookings and Guests
Topic: Auto Actions - email to cleaning stuff
Replies: 12
Views: 6250

Re: Auto Actions - email to cleaning stuff

Theoretically yes. Can you tell is why you need it?
by annettemorgenroth
Sat Mar 12, 2016 5:03 pm
Forum: Availability
Topic: Bulk change to inventory
Replies: 3
Views: 2843

Re: Bulk change to inventory

There is a limit of about 1000 changes at a time. It was including the days you had deselected. We have changed this to count only the selected days. If you are still reach the limit make the change in smaller batches.
by annettemorgenroth
Sat Mar 12, 2016 4:52 pm
Forum: Bookings and Guests
Topic: Accuracy of CCV validation?
Replies: 7
Views: 3779

Re: Accuracy of CCV validation?

It is a very bad idea to store offline card details online.

If you have the card details from phone or other means do not put them online. If you do you are probably breaking your banks security policies.
by annettemorgenroth
Sat Mar 12, 2016 6:35 am
Forum: Pricing and Discounts
Topic: Does linking rooms turn off extra person/child charges
Replies: 5
Views: 3766

Re: Does linking rooms turn off extra person/child charges

We will look into this. When you sent us a ticket we normally do not need screenshots. We can see your settings and have tools to help you without screenshots.
by annettemorgenroth
Sat Mar 12, 2016 6:13 am
Forum: Pricing and Discounts
Topic: Voucher code display and application
Replies: 7
Views: 4448

Re: Voucher code display and application

The field for the voucher will show when this rate applies. Price Check Tool' hows you which rates and rules apply for specific dates//selections. You can find links to the 'Price Check Tool' on the RATES, CALENDAR and SUPPORT pages.
by annettemorgenroth
Sat Mar 12, 2016 6:11 am
Forum: Bookings and Guests
Topic: Last Name instead of Surname?
Replies: 2
Views: 1865

Re: Last Name instead of Surname?

You can exchange any fixed text on the booking page in SETTINGS->BOOKING PAGE->DEVELOPERS "Custom Text". For instructions please use the context help (? icons) and click on HELP (top right menu) of the page.
by annettemorgenroth
Fri Mar 11, 2016 10:08 am
Forum: Pricing and Discounts
Topic: Voucher code display and application
Replies: 7
Views: 4448

Re: Voucher code display and application

The voucher code is not activated for the rate which applies to this booking (Rate 111036). To activate it open the rate go to the "Discounts" tab.
by annettemorgenroth
Fri Mar 11, 2016 10:00 am
Forum: Pricing and Discounts
Topic: Does linking rooms turn off extra person/child charges
Replies: 5
Views: 3766

Re: Does linking rooms turn off extra person/child charges

Sounds a bit strange. Can you send us a support ticket via the support link in the top left menu of the control panel so we can check your settings?
by annettemorgenroth
Tue Mar 08, 2016 3:19 pm
Forum: Bookings and Guests
Topic: Auto Actions - email to cleaning stuff
Replies: 12
Views: 6250

Re: Auto Actions - email to cleaning stuff

When you click on HELP (top right menu) in SETTINGS->GUEST MANAGEMENT AUTO ACTIONS you will find a section "Troubleshooting" which lists possible reasons: *Is your outgoing Email address working? Go to SETTINGS->ACCOUNT->OUTGOING EMAIL and click on "Send Test Email". *Is your Auto Action set to send...
by annettemorgenroth
Tue Mar 08, 2016 3:16 pm
Forum: Booking Engine
Topic: Put Month before Date on booking strip
Replies: 1
Views: 1778

Re: Put Month before Date on booking strip

Try adding this to your custom CSS (SETTINGS->BOOKING PAGE->DEVELOPERS "Custom CSS"):

.B24checkin_month{
float: left;
}

.ui-datepicker-trigger{
float: left;
}

.ss_checkintext{
float: left;
}