Search found 22 matches

by lesleyrobertson
Wed Oct 26, 2016 7:32 am
Forum: Channel Management
Topic: New Channel suggestion
Replies: 50
Views: 3748555

Re: New Channel suggestion

We review the suitability of all potential channels based on customer demand and technical capability periodically.
by lesleyrobertson
Mon Oct 24, 2016 8:42 am
Forum: General
Topic: dashboard: units - number of rows
Replies: 5
Views: 10309

Re: dashboard: units - number of rows

Yes, the Bookings component will show the latest bookings.

You can use the scroll bar on the right of the component if there are more bookings, or you can re-size the component to show all bookings.

Check out the document, click HELP (top right) for more information.
by lesleyrobertson
Mon Oct 10, 2016 8:11 am
Forum: Feature Requests
Topic: Invoice Value and Booking Value Different
Replies: 1
Views: 1947

Re: Invoice Value and Booking Value Different

Hello, The booking price is taken at the time of the booking, so you have a point of reference. As you know you can add and amend the charges and payments and this is reflected on the Charges & Payments and Invoice tabs. If you have specifics that you would like us to check, please raise a support t...
by lesleyrobertson
Mon Oct 03, 2016 8:17 am
Forum: Pricing and Discounts
Topic: Set up of suite of rooms for weekend use only
Replies: 1
Views: 2008

Re: Set up of suite of rooms for weekend use only

Hello, Can you send a Support Ticket, to create a support ticket log into your Beds24 account and click on SUPPORT in the top left menu. Tickets go directly to the appropriate person who then can access your account and guarantee a timely response. It helps us if you provide us with all relevant inf...
by lesleyrobertson
Fri Sep 30, 2016 8:12 am
Forum: Feature Requests
Topic: Selling gift-cards / vouchers for christmas presents :-)
Replies: 5
Views: 3815

Re: Selling gift-cards / vouchers for christmas presents :-)

Hello,

You can setup and Extra offer that is not related to a booking.

Have a look at the documentation in the wiki page :- https://wiki.beds24.com/index.php?title ... Car_Rental

Best Regards

Lesley
by lesleyrobertson
Wed Sep 14, 2016 10:10 am
Forum: Feature Requests
Topic: Invoice numbering
Replies: 6
Views: 4389

Re: Invoice numbering

Hello the invoice numbering comes from the Owner of the property, ensure you 'move' the property to the Sub Account then 'Manage Account' - Account List > Manage Account > Account Settings > Preferences and set the Next Invoice Number . Here is how to move a property to another account 1) Go to SUB ...
by lesleyrobertson
Tue Sep 13, 2016 9:24 am
Forum: General Setup
Topic: New Setup - Please Help
Replies: 2
Views: 3055

Re: New Setup - Please Help

Hello Seru

Have a look at the wiki page :- https://wiki.beds24.com/index.php?title ... Beds24.com, it has some information regarding pricing with Tripadvisor.

If you would like us to investigate your setup, please raise a support ticket.

Best regards

Lesley
by lesleyrobertson
Fri Sep 09, 2016 9:06 am
Forum: Channel Management
Topic: Multiple rates throughout the year
Replies: 2
Views: 2321

Re: Multiple rates throughout the year

Hello, You are right with regards to mapping the Booking.com rates to Beds24 rates, you should contact your Booking.com agent who will help setup the various Rates that you need so you can map them to the Beds24 rates. You can use daily rates or RATES for your channel, have a look at the wiki pages ...
by lesleyrobertson
Tue Sep 06, 2016 11:58 am
Forum: General
Topic: Admin panel
Replies: 3
Views: 3702

Re: Admin panel

The admin panel is available in English, German and partially in Spanish
by lesleyrobertson
Mon Aug 15, 2016 11:42 am
Forum: Bookings and Guests
Topic: Add image of individual room to booking page
Replies: 1
Views: 2129

Re: Add image of individual room to booking page

Hello,

You can find details on the wiki page :- https://wiki.beds24.com/index.php?title=Pictures for uploading pictures and assigning them to your room.

If you are still experiencing problems, then please raise a support ticket so we can investigate further.

Regards

Lesley