Search found 174 matches

by lesleywoermeijer
Wed Jun 30, 2021 2:56 pm
Forum: Booking Engine
Topic: google
Replies: 5
Views: 923

Re: google

Please raise a support ticket so we can check your setup and provide specific details to resolve your issue.
by lesleywoermeijer
Wed Jun 30, 2021 2:54 pm
Forum: Bookings and Guests
Topic: Security deposit
Replies: 7
Views: 500

Re: Security deposit

You can send an automated email to the guest, XX days before checkin/checkin etc. so they can use the Payment link in the Message tab of the Auto Action. https://wiki.beds24.com/index.php/Auto_Actions#Send_a_Request_to_.27Capture.27_a_Security_deposit_from_your_guests_XX_days_before_check-in_-_with_...
by lesleywoermeijer
Tue Jun 29, 2021 6:39 am
Forum: Bookings and Guests
Topic: Security deposit
Replies: 7
Views: 500

Re: Security deposit

You will need to setup another auto action to collect the security deposit again, depending on your business rules, if the reservation is for 14 days and you 'mark' the security deposit on checkin date, then you will need to set the 2nd auto action with Checkin +7 days, to 'mark' it again. Then if y...
by lesleywoermeijer
Sun Jun 27, 2021 7:18 pm
Forum: Bookings and Guests
Topic: Security deposit
Replies: 7
Views: 500

Re: Security deposit

It is possible to setup an Auto Action to 'Mark' a Security Deposit from your guest credit card if you are using STRIPE as your Payment Gateway. To setup Stripe, go to Payments > Payment Gateways > Stripe and setup your connection. Go to Guest Management > Auto Actions and create an Auto Action, you...
by lesleywoermeijer
Fri Jun 25, 2021 7:03 am
Forum: Pricing and Discounts
Topic: Day Activities - Anyway to display only 1 day in calendar, rather than crossing two days.
Replies: 4
Views: 796

Re: Day Activities - Anyway to display only 1 day in calendar, rather than crossing two days.

The details in the booking, will show start/end date. Beds24 is designed as a per night basis. You need to set a price for the type of booking, either Daily Price or Rate. So have the appropriate price for the different hire options. For reporting to the guests, you can change the confirmation messa...
by lesleywoermeijer
Wed Jun 23, 2021 12:35 pm
Forum: General
Topic: sub acount notification
Replies: 5
Views: 633

Re: sub acount notification

You need to setup the Additional Email Notification in the OWNER account for the property so the email is sent to the sub account email address. Alternatively you can setup an Auto Action from the Property Owner Account to send an email to the Cleaner, in the Message tab of the Auto Action, select S...
by lesleywoermeijer
Wed Jun 23, 2021 12:29 pm
Forum: Pricing and Discounts
Topic: Day Activities - Anyway to display only 1 day in calendar, rather than crossing two days.
Replies: 4
Views: 796

Re: Day Activities - Anyway to display only 1 day in calendar, rather than crossing two days.

Set the Maximum Stay to Single Day Activity in Room Setup. Then you will only see the 'Start date' rather than checkin/checkout in your booking page.

Have a look at this wiki page for more details. https://wiki.beds24.com/index.php/Extra ... Car_Rental
by lesleywoermeijer
Wed Jun 23, 2021 6:45 am
Forum: General
Topic: sub acount notification
Replies: 5
Views: 633

Re: sub acount notification

You need to setup the Notifications from the owner account of the Property. If you have done this and you still have an issue, then please raise a support ticket so we can check the setup of the sub account.
by lesleywoermeijer
Mon Jun 21, 2021 6:49 am
Forum: Announcements
Topic: New Calendar released for beta testing
Replies: 6
Views: 765

Re: New Calendar released for beta testing

Can you raise a support ticket the the details of the issues you have so we can check your setup and investigate the issues.
by lesleywoermeijer
Wed Jun 16, 2021 6:49 am
Forum: Channel Management
Topic: VRBO connection but without using Stripe
Replies: 1
Views: 556

Re: VRBO connection but without using Stripe

VRBO will send the credit card details from the guest with the booking. If you have setup Stripe then the details will be automatically sent to Stripe and you can setup Auto Actions to collect the payments from the Guest credit card. Use this section of the wiki page to setup Stripe :- https://wiki....