Search found 298 matches
- Fri Dec 01, 2023 1:11 pm
- Forum: Channel Incidents and Outages
- Topic: Booking.com - Error reports - RATE_IS_A_SLAVE_RATE
- Replies: 0
- Views: 149587
Booking.com - Error reports - RATE_IS_A_SLAVE_RATE
Booking.com upgraded their API Connection to fix a number of minor bugs. This has resulted in errors being reported. RATE_IS_A_SLAVE_RATE . You have a 'child' rate in Booking.com that is calculated from another Rate. Previously Booking.com were not reporting the error. Go to Booking.com Extranet, go...
- Thu Oct 12, 2023 9:42 am
- Forum: Pricing and Discounts
- Topic: extra night free how to
- Replies: 9
- Views: 142804
Re: extra night free how to
For your booking page, you can use the Discounts in Rates to set the rules for the prices. You can create an Offer and Daily price for each of the minimum stay and the price per night. Also you have the option to add an obligatory Upsell item for the discount that is only available on the specific D...
- Tue Oct 10, 2023 7:41 am
- Forum: Channel Incidents and Outages
- Topic: [RESOLVED] Booking.com 2023-10-10 - Payment method wrongly marked as VCC
- Replies: 0
- Views: 143542
[RESOLVED] Booking.com 2023-10-10 - Payment method wrongly marked as VCC
Booking.com experienced a problem with the payment method for some of our reservations, resulting in some of them being wrongfully marked as VCC bookings. For this reason, the right CC details were not communicated over the Reservation API. Start time: 2023-10-06 10:28:57 CEST End time: 2023-10-09 1...
- Wed Sep 20, 2023 2:07 pm
- Forum: Channel Incidents and Outages
- Topic: [RESOLVED ]eDreams Odigeo - 2023-09-20
- Replies: 0
- Views: 145543
[RESOLVED ]eDreams Odigeo - 2023-09-20
Update failure.
Start date: 2023-09-20 00:00 CEST
End date: 2023-09-20 11:00 CEST
Updates resent. If you continue to receive any error notifications, then create a support ticket.
Start date: 2023-09-20 00:00 CEST
End date: 2023-09-20 11:00 CEST
Updates resent. If you continue to receive any error notifications, then create a support ticket.
- Fri Aug 11, 2023 12:15 pm
- Forum: Pricing and Discounts
- Topic: Coupon code for specific period
- Replies: 1
- Views: 36419
Re: Coupon code for specific period
Hi, as confirmed in the support ticket.
You will need to create a Daily price for the period that you want the voucher code to apply, ensure that the code is not available in the other Daily prices and remove the prices from the calendar.
You will need to create a Daily price for the period that you want the voucher code to apply, ensure that the code is not available in the other Daily prices and remove the prices from the calendar.
- Thu Jul 27, 2023 1:21 pm
- Forum: Channel Incidents and Outages
- Topic: [RESOLVED] Airbnb - Guest details missing from bookings Jul 27, 2023
- Replies: 0
- Views: 144052
[RESOLVED] Airbnb - Guest details missing from bookings Jul 27, 2023
Airbnb have reported multiple issues with reservation notifications not including guest details in full
Start time Jul 27, 2023 - 00:02 PDT
Ended Jul 27, 2023 - 12:13 PDT
Please check the Airbnb notification at https://airbnbapi.statuspage.io/incidents/fg9fy7k4mhk4
Start time Jul 27, 2023 - 00:02 PDT
Ended Jul 27, 2023 - 12:13 PDT
Please check the Airbnb notification at https://airbnbapi.statuspage.io/incidents/fg9fy7k4mhk4
- Fri Jul 21, 2023 9:55 am
- Forum: Bookings and Guests
- Topic: Cancellation date variable
- Replies: 1
- Views: 27032
Re: Cancellation date variable
If you have not already done so, can you raise a support ticket with the Booking id so we can check the specific details in the booking to advise on the options for creating a pending payment to collect the payment.
- Thu Jul 13, 2023 9:24 am
- Forum: Feature Requests
- Topic: check-in and check-out for the same apartment the same day
- Replies: 1
- Views: 26869
Re: check-in and check-out for the same apartment the same day
There is no automatic way to block checkins/checkouts based on 'cleaning' requirements. You can set a block on checkins and checkouts on the same day when you go to Settings > Properties > Rooms > Block Dates after Check-out. If you set = 1, then this will block the day before and after a booking to...
- Tue Jul 11, 2023 1:30 pm
- Forum: Channel Incidents and Outages
- Topic: [RESOLVED] Booking.com 2023-07-11
- Replies: 0
- Views: 137949
[RESOLVED] Booking.com 2023-07-11
Reservation outage :-
Started:- 2023-07-11, 10:33:32 AM UTC
Ended :- 2023-07-11, 12:38:09 PM UTC.
All services are now back up and reservations should now be communicated normally.
Started:- 2023-07-11, 10:33:32 AM UTC
Ended :- 2023-07-11, 12:38:09 PM UTC.
All services are now back up and reservations should now be communicated normally.
- Mon Jul 03, 2023 12:46 pm
- Forum: Feature Requests
- Topic: Template Variable for First Night Rate
- Replies: 1
- Views: 25580
Re: Template Variable for First Night Rate
You can use [AVPRICENUM] in the auto action.
"Average Nightly Price with a decimal point and no thousands separator and no currency symbols (for calculation)"
"Average Nightly Price with a decimal point and no thousands separator and no currency symbols (for calculation)"