Hello,

You can use the Control Panel Custom Text to change the text for your sub accounts.

Go to Sub Account/Account Management > Control Panel Custom Text and replace the text

Guest Comments|Guest Comments/Special Requests
Notes|Internal Notes

This will be applied to all Sub Accounts.

The changes have been applied and are operational now.

The connections to Airbnb and other channels automatically update the calendar if Beds24.

Please raise a support ticket so we can check your setup and if there are any issues.

We have a 2 way connection to both Booking.com and Airbnb, bookings will be imported and we can send prices and inventory. When you setup the connections to Booking.com and Airbnb then booking details including updates/modifications/cancellations will be imported to Beds24. Go to Channel Manager > s...

If you would like to show all of your rooms on one booking page rather than 2 pages, if this is the case, then you can set the number of rooms to be shown. Go to Settings > Booking Engine > Property Booking Page > Maximum Rooms per Page and set the appropriate number. The previous advice is to move ...

No, only the Master account that can make the payments for the Beds24 charges.

The guest details are linked to bookings, you can import bookings and the guest details will be imported to the guest database, but it is not possible to import guest details to the Guest database.

Yes, this is possible, you can create an auto action to identify 'Repeat' guests.

See this example in the wiki page https://wiki.beds24.com/index.php/Auto_ ... peat_Guest

Hi Gemma, Not all items are required for all properties. 1) Permit ID is used by some of the Channels, you will the details the Channel Help page you want to connect to. 2) General Policy, this is where you can set your general conditions for booking, not mandatory. 3) Property template fields can b...

You can create an auto action If the guest is a new client, then it is possible to identify if they have created another booking. Trigger Event - Booking (but not after Check-in) Trigger Time = +3 Days Time Window = 3 day template variable [GUESTSID1] not equal 0 When a guest creates a 2nd booking w...