Search found 296 matches

by lesleywoermeijer
Fri Jun 16, 2023 6:51 am
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Airbnb - Jun 15, 2023 - Issue with Bedroom/bathroom counts
Replies: 0
Views: 16610

[RESOLVED] Airbnb - Jun 15, 2023 - Issue with Bedroom/bathroom counts

Airbnb have reported a bug that affects the bedroom, bathroom, and bed count on our Listings API. Due to a change in behavior of how bedrooms, bathrooms and beds interact with the Listing Rooms API, you might come across the following issues: * On the Listings API, some listings might have the field...
by lesleywoermeijer
Tue Jun 13, 2023 7:41 am
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Airbnb - Issues Affecting Guest Name - 2023-06-08
Replies: 0
Views: 12190

[RESOLVED] Airbnb - Issues Affecting Guest Name - 2023-06-08

Airbnb identified an issue - where guest names are not returned in full within bookings.

Start date : Jun 08, 2023 - 19:36 PDT
Ended : Jun 19, 07:46 PDT

Check the Airbnb outage report https://airbnbapi.statuspage.io/incidents/qn4kgtck381x
by lesleywoermeijer
Mon Jun 12, 2023 2:49 pm
Forum: Bookings and Guests
Topic: setup cancellation fee of 25% of room's 1 night stay in auto action
Replies: 4
Views: 38333

Re: setup cancellation fee of 25% of room's 1 night stay in auto action

You can use the 'Amount' then in the Description field set the calculation

Cancellation Fee|[AVBASEPRICE][*]0.25

This will then add an Invoice item with the Description - Cancellation Fee and the price = 25% of [AVBASEPRICE]
by lesleywoermeijer
Mon Jun 12, 2023 2:42 pm
Forum: Feature Requests
Topic: report and dashboard
Replies: 1
Views: 23965

Re: report and dashboard

Have you had a look at the Beds24 Dashboard and Reports.

You have the option to create Custom Reports in Beds24 and then show them in your Beds24 Dashboard.

You can find the details when you go to Dashboard and click (?) for the instructions.
by lesleywoermeijer
Mon Jun 05, 2023 6:29 am
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Airbnb - Missing Cleaning Fee in Reservations - 2023-05-22
Replies: 1
Views: 5980

[RESOLVED] Airbnb - Missing Cleaning Fee in Reservations - 2023-05-22

Airbnb have identified and fixed an issue related to missing PASS_THROUGH_CLEANING_FEE standard fee that occurred between 07:41 AM PDT May 17th until 10:17 AM PDT May 23rd 2023. The issue caused standard fee PASS_THROUGH_CLEANING_FEE to be cleared and as a result some reservations might be missing t...
by lesleywoermeijer
Fri Jun 02, 2023 7:28 am
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Airbnb Errors 2023-06-01
Replies: 0
Views: 11463

[RESOLVED] Airbnb Errors 2023-06-01

Airbnb have reported a number of 500 errors across multiple endpoints, they are working to resolve them. These errors started today (June 1, 2023) around 12:20 PM PDT You can check the progress at Airbnb with this incident report https://airbnbapi.statuspage.io/incidents/xccq5r4gm6c5 Start :- Jun1, ...
by lesleywoermeijer
Thu Jun 01, 2023 10:24 am
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Agoda - delay with booking creation/updates May 31, 2023
Replies: 0
Views: 11399

[RESOLVED] Agoda - delay with booking creation/updates May 31, 2023

Agoda Outage Start Date/Time: May 31, 2023 14:05 PM (GMT+7 BKK time) Outage End Date/Time : Jun 01, 2023 12:00 PM (GMT+7 BKK time) Agoda had an outage which caused a delay with the delivery of booking details to Beds24. If you face overbooking due to this delivery delay, please contact biz@agoda.com...
by lesleywoermeijer
Wed May 10, 2023 3:07 pm
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Airbnb Outage 2022-05-10
Replies: 0
Views: 11370

[RESOLVED] Airbnb Outage 2022-05-10

Airbnb are investigating - 500 errors across multiple endpoints.

Start time May 10, 7:20 AM PDT.
End time :May 10, 18:42 PDT

You can check the incident report at https://airbnbapi.statuspage.io/incidents/23mgd6f1r30h
by lesleywoermeijer
Tue May 02, 2023 9:00 am
Forum: General Setup
Topic: Shorter rental for rooms not booked for a week
Replies: 1
Views: 22861

Re: Shorter rental for rooms not booked for a week

If you set the Minimum stay in your Daily Price setup/Rate and NOT in the calendar, then you can create a Gap Fill Rate, with Min stay = 1, Max stay = 6 and this will only be used if there is a gap between 2 bookings. See the details in this wiki page :- https://wiki.beds24.com/index.php/Sell_Remain...
by lesleywoermeijer
Fri Apr 28, 2023 1:05 pm
Forum: Channel Management
Topic: Airbnb commission scheme
Replies: 4
Views: 14975

Re: Airbnb commission scheme

Beds24 does not charge commission on any bookings. Beds24 has no influence on the fees or commissions Airbnb charges you or your guests. This is a commercial issue between you and Airbnb. Please see Airbnbs complete information on this topic here: https://wordpress.beds24.com/wp-content/uploads/2020...