Search found 292 matches

by lesleywoermeijer
Fri Jan 05, 2024 9:53 am
Forum: General
Topic: smart logic template variables syntax
Replies: 1
Views: 53652

Re: smart logic template variables syntax

You can use the Booking Header field in Settings > Account > Preferences to test the template variable statements, enter the code and then open a booking, this will then show the results for that booking. [IFIN:LOCKSTATE_PIN:[BOOKINGINFOCODES]:[BOOKINGINFOCODETEXT:LOCKSTATE_PIN]|[IF>^[UNITNAME1:1]^0...
by lesleywoermeijer
Fri Jan 05, 2024 8:09 am
Forum: Pricing and Discounts
Topic: extra night free how to
Replies: 7
Views: 98475

Re: extra night free how to

You need to create an Offer and Daily price for the minimum stay and the appropriate price, then this will show on you booking page when the guest enters Nights = 4, they can see the Offer = 1 night free.
by lesleywoermeijer
Thu Jan 04, 2024 2:15 pm
Forum: Pricing and Discounts
Topic: extra night free how to
Replies: 7
Views: 98475

Re: extra night free how to

That is the benefit of using Daily prices, you set the price in the calendar for the date that the price applies.

Daily Prices and Rates can not be linked, you can link a Rate to another Rate or Daily Price to another Daily Price, but not Rate to Daily price.
by lesleywoermeijer
Thu Dec 14, 2023 8:50 am
Forum: Pricing and Discounts
Topic: Week/weekend/midweek + special days
Replies: 1
Views: 26040

Re: Week/weekend/midweek + special days

For Booking.com and each set of rules, Lengh of stay, then you will need a Booking.com Ratel plan. The rules/prices/availability will be sent to the appropriate rate plan at Booking.com. As your Non Refundable prices have a percentage offset (5%), then you can LINK the daily prices in Beds24, creati...
by lesleywoermeijer
Fri Dec 01, 2023 1:11 pm
Forum: Channel Incidents and Outages
Topic: Booking.com - Error reports - RATE_IS_A_SLAVE_RATE
Replies: 0
Views: 120188

Booking.com - Error reports - RATE_IS_A_SLAVE_RATE

Booking.com upgraded their API Connection to fix a number of minor bugs. This has resulted in errors being reported. RATE_IS_A_SLAVE_RATE . You have a 'child' rate in Booking.com that is calculated from another Rate. Previously Booking.com were not reporting the error. Go to Booking.com Extranet, go...
by lesleywoermeijer
Thu Oct 12, 2023 9:42 am
Forum: Pricing and Discounts
Topic: extra night free how to
Replies: 7
Views: 98475

Re: extra night free how to

For your booking page, you can use the Discounts in Rates to set the rules for the prices. You can create an Offer and Daily price for each of the minimum stay and the price per night. Also you have the option to add an obligatory Upsell item for the discount that is only available on the specific D...
by lesleywoermeijer
Tue Oct 10, 2023 7:41 am
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Booking.com 2023-10-10 - Payment method wrongly marked as VCC
Replies: 0
Views: 115741

[RESOLVED] Booking.com 2023-10-10 - Payment method wrongly marked as VCC

Booking.com experienced a problem with the payment method for some of our reservations, resulting in some of them being wrongfully marked as VCC bookings. For this reason, the right CC details were not communicated over the Reservation API. Start time: 2023-10-06 10:28:57 CEST End time: 2023-10-09 1...
by lesleywoermeijer
Wed Sep 20, 2023 2:07 pm
Forum: Channel Incidents and Outages
Topic: [RESOLVED ]eDreams Odigeo - 2023-09-20
Replies: 0
Views: 117657

[RESOLVED ]eDreams Odigeo - 2023-09-20

Update failure.

Start date: 2023-09-20 00:00 CEST
End date: 2023-09-20 11:00 CEST

Updates resent. If you continue to receive any error notifications, then create a support ticket.
by lesleywoermeijer
Fri Aug 11, 2023 12:15 pm
Forum: Pricing and Discounts
Topic: Coupon code for specific period
Replies: 1
Views: 24062

Re: Coupon code for specific period

Hi, as confirmed in the support ticket.

You will need to create a Daily price for the period that you want the voucher code to apply, ensure that the code is not available in the other Daily prices and remove the prices from the calendar.
by lesleywoermeijer
Thu Jul 27, 2023 1:21 pm
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Airbnb - Guest details missing from bookings Jul 27, 2023
Replies: 0
Views: 116211

[RESOLVED] Airbnb - Guest details missing from bookings Jul 27, 2023

Airbnb have reported multiple issues with reservation notifications not including guest details in full

Start time Jul 27, 2023 - 00:02 PDT
Ended Jul 27, 2023 - 12:13 PDT

Please check the Airbnb notification at https://airbnbapi.statuspage.io/incidents/fg9fy7k4mhk4