Search found 1335 matches

by annettemorgenroth
Tue Mar 08, 2016 3:19 pm
Forum: Bookings and Guests
Topic: Auto Actions - email to cleaning stuff
Replies: 12
Views: 6100

Re: Auto Actions - email to cleaning stuff

When you click on HELP (top right menu) in SETTINGS->GUEST MANAGEMENT AUTO ACTIONS you will find a section "Troubleshooting" which lists possible reasons: *Is your outgoing Email address working? Go to SETTINGS->ACCOUNT->OUTGOING EMAIL and click on "Send Test Email". *Is your Auto Action set to send...
by annettemorgenroth
Tue Mar 08, 2016 3:16 pm
Forum: Booking Engine
Topic: Put Month before Date on booking strip
Replies: 1
Views: 1630

Re: Put Month before Date on booking strip

Try adding this to your custom CSS (SETTINGS->BOOKING PAGE->DEVELOPERS "Custom CSS"):

.B24checkin_month{
float: left;
}

.ui-datepicker-trigger{
float: left;
}

.ss_checkintext{
float: left;
}
by annettemorgenroth
Mon Mar 07, 2016 5:26 pm
Forum: Pricing and Discounts
Topic: Does linking rooms turn off extra person/child charges
Replies: 5
Views: 3567

Re: Does linking rooms turn off extra person/child charges

A "per day" offset will be applied on the total price per day. A "per person per day" offset will be applied on the adults but not on the children price. The 'Price Check Tool' shows you which prices and rules apply for specific dates//selections. You can find links to the 'Price Check Tool' on the ...
by annettemorgenroth
Mon Mar 07, 2016 4:31 pm
Forum: Pricing and Discounts
Topic: Voucher code display and application
Replies: 7
Views: 4257

Re: Voucher code display and application

The field will be shown if a daily price or a rate for which the voucher code is activated in the "Discounts" tab of the rates applies to the guests selection.
by annettemorgenroth
Mon Mar 07, 2016 4:27 pm
Forum: Availability
Topic: Temporarily disable room
Replies: 1
Views: 1752

Re: Temporarily disable room

There are different options. You can find an overview in the support wiki: https://wiki.beds24.com/index.php?title=Close_Rooms
by annettemorgenroth
Sat Mar 05, 2016 2:55 pm
Forum: Channel Management
Topic: 9Flats availability
Replies: 1
Views: 1494

Re: 9Flats availability

It should work if you use the channels connections (SETTINGS->CHANNEL MANAGER->AIRBNB and SETTINGS->CHANNEL MANAGER->9FLATS) and not the Ical Sync. If this is what you are doing please send us a support ticket so we can check your settings. You can create a ticket via the support link at the top of ...
by annettemorgenroth
Sat Mar 05, 2016 2:52 pm
Forum: Pricing and Discounts
Topic: Stop sell a single rate
Replies: 5
Views: 3174

Re: Stop sell a single rate

If you want to have different availability on your own web site and in your channels you can use virtual rooms: https://wiki.beds24.com/index.php?title ... ailability
by annettemorgenroth
Sat Mar 05, 2016 2:48 pm
Forum: Feature Requests
Topic: Parse E-Mails from AirBnB
Replies: 2
Views: 2287

Re: Parse E-Mails from AirBnB

We are doing this for other channels and we can look check if this is possible for Airbnb also.
by annettemorgenroth
Sat Mar 05, 2016 10:49 am
Forum: Pricing and Discounts
Topic: Stop sell a single rate
Replies: 5
Views: 3174

Re: Stop sell a single rate

If you do not want a rate to apply you need to end it. You have the option to set different rates for your own booking page and OTAs. Have a look here: https://wiki.beds24.com/index.php?title ... g_Channels for more information.