Search found 174 matches

by lesleywoermeijer
Mon May 10, 2021 1:02 pm
Forum: Bookings and Guests
Topic: Hypertext link
Replies: 1
Views: 429

Re: Hypertext link

If it is for a Channel booking, then the channel may strip the links for the booking text.

If it is for direct bookings, then please raise a Support ticket so we can check the setup and logs.
by lesleywoermeijer
Fri Apr 23, 2021 9:09 am
Forum: Booking Engine
Topic: How to Show discounts compared to normal price?
Replies: 3
Views: 1037

Re: How to Show discounts compared to normal price?

It is not possible to update the prices automatically, you need to change the value in the Marketing Column manually, you should consider using text to explain the Standard rate is 10% higher for example.
by lesleywoermeijer
Fri Apr 23, 2021 9:01 am
Forum: Channel Management
Topic: Google Hotel Ads
Replies: 19
Views: 5813

Re: Google Hotel Ads

If you have set the Commission value = 20% then you will be charged 20% commission for this booking and it will be deducted from your Beds24 account balance.

You can determine the timing of the charge by setting the value in 'Commission Due'.
by lesleywoermeijer
Mon Apr 19, 2021 6:59 am
Forum: Feature Requests
Topic: Limited visible calendar for sub-account (reception use )
Replies: 3
Views: 483

Re: Limited visible calendar for sub-account (reception use )

You can use the API to export the data from Beds24 and import to the other account. https://api.beds24.com/
by lesleywoermeijer
Fri Mar 26, 2021 9:31 am
Forum: Feature Requests
Topic: Limited visible calendar for sub-account (reception use )
Replies: 3
Views: 483

Re: Limited visible calendar for sub-account (reception use )

Hello, It is not possible to limit the view of the data by date for a sub account. If you do not want them to have access to the data, then the data needs to be deleted. You have the option to export the data to a file, for information and or loading into another property/account in Beds24 that they...
by lesleywoermeijer
Thu Mar 18, 2021 10:45 am
Forum: Booking Engine
Topic: Check-in & Check-out calendar date format
Replies: 2
Views: 231

Re: Check-in & Check-out calendar date format

You can set the format of the dates when you go to Account > Preferences > Date Format.
by lesleywoermeijer
Mon Mar 15, 2021 9:14 am
Forum: General Setup
Topic: How to Change Label Title in Booking Summary?
Replies: 1
Views: 213

Re: How to Change Label Title in Booking Summary?

Hello,

You can use the Control Panel Custom Text to change the text for your sub accounts.

Go to Sub Account/Account Management > Control Panel Custom Text and replace the text

Guest Comments|Guest Comments/Special Requests
Notes|Internal Notes

This will be applied to all Sub Accounts.
by lesleywoermeijer
Tue Mar 09, 2021 3:01 pm
Forum: Announcements
Topic: Stripe extended authorization for Beds24 customers
Replies: 2
Views: 221

Re: Stripe extended authorization for Beds24 customers

The changes have been applied and are operational now.
by lesleywoermeijer
Thu Feb 04, 2021 10:11 am
Forum: Channel Management
Topic: Import Airbnb/Booking.com Calendar automatically
Replies: 3
Views: 351

Re: Import Airbnb/Booking.com Calendar automatically

The connections to Airbnb and other channels automatically update the calendar if Beds24.

Please raise a support ticket so we can check your setup and if there are any issues.
by lesleywoermeijer
Tue Feb 02, 2021 11:00 am
Forum: Channel Management
Topic: Import Airbnb/Booking.com Calendar automatically
Replies: 3
Views: 351

Re: Import Airbnb/Booking.com Calendar automatically

We have a 2 way connection to both Booking.com and Airbnb, bookings will be imported and we can send prices and inventory. When you setup the connections to Booking.com and Airbnb then booking details including updates/modifications/cancellations will be imported to Beds24. Go to Channel Manager > s...