Search found 1331 matches

by annettemorgenroth
Thu Oct 19, 2023 8:03 am
Forum: General Setup
Topic: Bookings are not being imported from Airbnb
Replies: 1
Views: 15300

Re: Bookings are not being imported from Airbnb

Airbnb will only send upcoming bookings.

Are these upcoming bookings for future dates? If so please start a support ticket with the Airbnb booking number of one example booking, the Airbnb listing ID and the Beds24 room ID so we can check.
by annettemorgenroth
Tue Oct 03, 2023 4:47 am
Forum: Channel Incidents and Outages
Topic: Airbnb Errors 2023-09-02
Replies: 0
Views: 103371

Airbnb Errors 2023-09-02

Airbnb reported elevated server error rates on async calendar updates.

The time window for the errors was between 5:45 PM and 7:00 PM PDT.

For more details see the Incident report at Airbnb:
https://airbnbapi.statuspage.io/incidents/7d87njvtk91g
by annettemorgenroth
Tue Sep 19, 2023 7:11 am
Forum: Channel Incidents and Outages
Topic: [Resolved] Expedia: 2023-18- Outage
Replies: 0
Views: 102398

[Resolved] Expedia: 2023-18- Outage

Expedia had an outage hat caused availability and rates updates to fail.

Start Date & Time: Monday, September 18th, 2023 at 11:08 AM PDT

Resolved Date & Time: Monday, September 18th, 2023 at 5:47 PM PDT
by annettemorgenroth
Sat Aug 05, 2023 8:27 am
Forum: Announcements
Topic: Fully automated contactless access with Nuki and Beds24
Replies: 11
Views: 48461

Re: Fully automated contactless access with Nuki and Beds24

Update: We would like to kindly inform you that for accessing and managing automatically the Nuki locks in Beds24, Nuki now requires you to subscribe to their Smart Hosting Service. From 31st August Nuki will only allow you to access services such as automated sending of access codes via partner int...
by annettemorgenroth
Thu Jul 13, 2023 7:28 am
Forum: Channel Incidents and Outages
Topic: Airbnb: 2023-06-13 Issue with messages
Replies: 0
Views: 102233

Airbnb: 2023-06-13 Issue with messages

Airbnb have reported an issue where message threads might be missing.

Start: 2023-07-12 10:15 PDT
End: 2023-07-12 11:29 PDT

For more details see the Incident report at Airbnb:
https://airbnbapi.statuspage.io/incidents/l6f622b5k1t3
by annettemorgenroth
Tue Jul 04, 2023 8:49 am
Forum: Channel Management
Topic: AirBnb email aliases
Replies: 5
Views: 14889

Re: AirBnb email aliases

Here the link to Airbnbs help page about this topic: https://www.airbnb.com/resources/hosting-homes/a/an-update-for-hosts-who-use-the-email-alias-feature-195?src_section=370761&c=.pi80.pkb21uaS8xLzc4Njk2&euid=b5d14249-167c-9020-6330-ae0143e8682b Here the link to our help page about API messaging: ht...
by annettemorgenroth
Tue Jul 04, 2023 6:35 am
Forum: Channel Management
Topic: AirBnb email aliases
Replies: 5
Views: 14889

Re: AirBnb email aliases

Yes, from September on Airbnb will only allow communication via their messaging system. From this date on they will not provide alias Email addresses any more. Airbnb does not allow HTML via messaging. There is no way to bypass this rule as Airbnb will strip out all HTML at their end. Beds24 already...
by annettemorgenroth
Mon Jul 03, 2023 7:55 am
Forum: Channel Management
Topic: AirBnb email aliases
Replies: 5
Views: 14889

Re: AirBnb email aliases

Beds24 is integrated with Airbnbs messaging system. This means you can send Auto Action Emails to your guests directly from Beds24. If your access codes are in Beds24 you can automatically send them and your guests will receive them the same way as now. Please make sure you have a plain-text message...
by annettemorgenroth
Tue Jun 27, 2023 10:18 am
Forum: Channel Management
Topic: Question about Channel Modifications
Replies: 1
Views: 7983

Re: Question about Channel Modifications

There is a setting in SETTINGS > CHANNEL MANAGER which allows to to set this for all bookings.
by annettemorgenroth
Fri Jun 23, 2023 8:18 am
Forum: Channel Incidents and Outages
Topic: [RESOLVED] Booking.com: 2023-06-22: Bookings not sent
Replies: 0
Views: 100925

[RESOLVED] Booking.com: 2023-06-22: Bookings not sent

Booking.com reported outage that are affecting their Reservations API service.

Start: 2023-06-22, 10:25:06 PM UTC.
End: 2023-06-22, 11:30:40 PM UTC