Airbnb have identified and resolved an internal issue that resulted in 500 errors across multiple API endpoints, especially calendar operations, reservations and price quote endpoints. Start: 2023-03-03 7:00 PDT End: 2023-03-03 20:10 PDT For more details see the Incident report at Airbnb : https://a...

Virtual cards generally have the lowest risk so this does not make sense and we are not aware of any problems with Stripe and virtual cards. Your Stripe account might not be set up properly. I recommend you check this with Stripe support. If you having issues specific issues please start a support t...

We are always open for new integrations. Ask Touch Stay to reach out to us via the contact form on our website if they are interested in setting up a connection.

By default we only support instant book because it is proven that listings on instant book generate more bookings and have a better ranking. We strongly recommend to only use instant book but if required we can set individual listings to be bookable on request only. Airbnb only allows listings which...

so if I have 8 price periods throughout the year, and 6 comfort levels, I need to manually adjust 8x6=48 prices in the calendar ? No. If you use daily prices you need a daily price for each comfort level and one linked price for each no-refundable = 12 daily prices of which 6 are linked so you will...

In this case you need to create a separate price for your comfort level. This would be the same if you used rates.

You create 1. One daily price which is your base price. 2. One daily price comfort level ( linked to your base price using the settings "Use Price From" and "Offset amount" of x 3. One daily price non-refundable linked to your base price using the settings "Use Price From" and "Offset amount Percent...

Best is you use daily prices because they are easier to handle.

What you do is you create one daily price which functions as you base price and link all other daily prices to it with an offset.

Expedia reported that they did not send credit card details.

Start: March 7th, 2023 at 8:06 PM PST
End: March 8th, 2023 at 7:58 AM PST]

If required, the credit card details is still viewable in Expedia Partner Central.

Booking.com reported outage which caused bookings not to send.

Start: 2023-03-07, 11:20:23 AM UTC
End: 2023-03-07, 12:31:38 PM UTC

Booking.com resolved the issue resent all bookings.