Search found 1338 matches
- Wed Nov 15, 2023 6:11 pm
- Forum: Channel Management
- Topic: Security deposit on AirBnB
- Replies: 1
- Views: 13769
Re: Security deposit on AirBnB
Please reach out to us via a support ticket from the SUPPORT button at the top of your Beds24 account.
- Tue Nov 14, 2023 10:06 am
- Forum: Channel Management
- Topic: Airbnb Hosting team
- Replies: 3
- Views: 66079
Re: Airbnb Hosting team
I had a conversation with Airbnb about Hosting Teams. It seems that they are planning to deprecate this function and will not allow new hosting teams. Airbnb still do not allow Co-hosts to manage API connections. There are two solutions: 1. Ask the host to transfer their account to you. 2. Give the ...
- Thu Nov 09, 2023 9:42 am
- Forum: Channel Incidents and Outages
- Topic: [RESOLVED] Agoda: 2023-11-08 - Booking Delivery Delay
- Replies: 0
- Views: 139614
[RESOLVED] Agoda: 2023-11-08 - Booking Delivery Delay
Agoda have reported a delay with the delivery of bookings to Beds24. If you face overbooking due to this delivery delay, please advise the properties to contact biz@agoda.com for further support. Outage Start Date/Time: Nov 8, 2023 07:00 PM (GMT+7 BKK time) Outage End Date/Time : Nov 9, 2023 03:00 P...
- Mon Nov 06, 2023 5:38 pm
- Forum: Feature Requests
- Topic: Upsell items custom text
- Replies: 1
- Views: 26705
Re: Upsell items custom text
The phrase is constructed so you would need to exchange "room" which then would exchange this word everywhere on the booking page. What you could do is use custom CSS to hide the phrase. Go to SETTINGS (left menu) BOOKING ENGINE > PROPERTY BOOKING PAGE >DEVELOPERS and add .calcextrapdesc1 { display:...
- Tue Oct 31, 2023 7:24 am
- Forum: Channel Incidents and Outages
- Topic: [RESOLVED] Airbnb: 2023-10-30 Bookings not sent
- Replies: 0
- Views: 134089
[RESOLVED] Airbnb: 2023-10-30 Bookings not sent
Start: Oct 30, 2023 1:00 PM PDT End: Oct 30, 20233:00 PM PDT Airbnb encountered an incident that impacted our webhooks functionality. As a result, some reservations may have been missing webhooks during this time period. The issue has been resolved, and we tried to import all missing bookings. If yo...
- Mon Oct 30, 2023 7:49 am
- Forum: Channel Management
- Topic: Airbnb Hosting team
- Replies: 3
- Views: 66079
Re: Airbnb Hosting team
Airbnb provides a number of help articles which you can access via the link: https://www.airbnb.co.uk/help/topic/1439
Airbnb support should be able to help you with all questions related to this topics. If first level support can not help you ask that someone familiar with hosting teams assists you.
Airbnb support should be able to help you with all questions related to this topics. If first level support can not help you ask that someone familiar with hosting teams assists you.
- Thu Oct 19, 2023 1:59 pm
- Forum: Channel Incidents and Outages
- Topic: [RESOLVED] Expedia: 2023-10-18 Delay in sending bookings
- Replies: 0
- Views: 137706
[RESOLVED] Expedia: 2023-10-18 Delay in sending bookings
Expedia Group is undergoing DB migration. It is causing a degradation in booking notifications being sent.
Start Date & Time: Wednesday, October 18th, 2023 at 10:00 PM PDT
Resolved Date & Time: Thursday, October 19th, 2023 at 5:45 AM PDT
Start Date & Time: Wednesday, October 18th, 2023 at 10:00 PM PDT
Resolved Date & Time: Thursday, October 19th, 2023 at 5:45 AM PDT
- Thu Oct 19, 2023 8:03 am
- Forum: General Setup
- Topic: Bookings are not being imported from Airbnb
- Replies: 1
- Views: 26958
Re: Bookings are not being imported from Airbnb
Airbnb will only send upcoming bookings.
Are these upcoming bookings for future dates? If so please start a support ticket with the Airbnb booking number of one example booking, the Airbnb listing ID and the Beds24 room ID so we can check.
Are these upcoming bookings for future dates? If so please start a support ticket with the Airbnb booking number of one example booking, the Airbnb listing ID and the Beds24 room ID so we can check.
- Tue Oct 03, 2023 4:47 am
- Forum: Channel Incidents and Outages
- Topic: Airbnb Errors 2023-09-02
- Replies: 0
- Views: 140516
Airbnb Errors 2023-09-02
Airbnb reported elevated server error rates on async calendar updates.
The time window for the errors was between 5:45 PM and 7:00 PM PDT.
For more details see the Incident report at Airbnb:
https://airbnbapi.statuspage.io/incidents/7d87njvtk91g
The time window for the errors was between 5:45 PM and 7:00 PM PDT.
For more details see the Incident report at Airbnb:
https://airbnbapi.statuspage.io/incidents/7d87njvtk91g
- Tue Sep 19, 2023 7:11 am
- Forum: Channel Incidents and Outages
- Topic: [Resolved] Expedia: 2023-18- Outage
- Replies: 0
- Views: 139414
[Resolved] Expedia: 2023-18- Outage
Expedia had an outage hat caused availability and rates updates to fail.
Start Date & Time: Monday, September 18th, 2023 at 11:08 AM PDT
Resolved Date & Time: Monday, September 18th, 2023 at 5:47 PM PDT
Start Date & Time: Monday, September 18th, 2023 at 11:08 AM PDT
Resolved Date & Time: Monday, September 18th, 2023 at 5:47 PM PDT