I had a conversation with Airbnb about Hosting Teams. It seems that they are planning to deprecate this function and will not allow new hosting teams. Airbnb still do not allow Co-hosts to manage API connections. There are two solutions: 1. Ask the host to transfer their account to you. 2. Give the ...

Agoda have reported a delay with the delivery of bookings to Beds24. If you face overbooking due to this delivery delay, please advise the properties to contact biz@agoda.com for further support. Outage Start Date/Time: Nov 8, 2023 07:00 PM (GMT+7 BKK time) Outage End Date/Time : Nov 9, 2023 03:00 P...

The phrase is constructed so you would need to exchange "room" which then would exchange this word everywhere on the booking page. What you could do is use custom CSS to hide the phrase. Go to SETTINGS (left menu) BOOKING ENGINE > PROPERTY BOOKING PAGE >DEVELOPERS and add .calcextrapdesc1 { display:...

Start: Oct 30, 2023 1:00 PM PDT End: Oct 30, 20233:00 PM PDT Airbnb encountered an incident that impacted our webhooks functionality. As a result, some reservations may have been missing webhooks during this time period. The issue has been resolved, and we tried to import all missing bookings. If yo...

Airbnb provides a number of help articles which you can access via the link: https://www.airbnb.co.uk/help/topic/1439

Airbnb support should be able to help you with all questions related to this topics. If first level support can not help you ask that someone familiar with hosting teams assists you.

Expedia Group is undergoing DB migration. It is causing a degradation in booking notifications being sent.


Start Date & Time: Wednesday, October 18th, 2023 at 10:00 PM PDT

Resolved Date & Time: Thursday, October 19th, 2023 at 5:45 AM PDT

Airbnb will only send upcoming bookings.

Are these upcoming bookings for future dates? If so please start a support ticket with the Airbnb booking number of one example booking, the Airbnb listing ID and the Beds24 room ID so we can check.

Airbnb reported elevated server error rates on async calendar updates.

The time window for the errors was between 5:45 PM and 7:00 PM PDT.

For more details see the Incident report at Airbnb:
https://airbnbapi.statuspage.io/incidents/7d87njvtk91g

Expedia had an outage hat caused availability and rates updates to fail.

Start Date & Time: Monday, September 18th, 2023 at 11:08 AM PDT

Resolved Date & Time: Monday, September 18th, 2023 at 5:47 PM PDT

Update: We would like to kindly inform you that for accessing and managing automatically the Nuki locks in Beds24, Nuki now requires you to subscribe to their Smart Hosting Service. From 31st August Nuki will only allow you to access services such as automated sending of access codes via partner int...